top of page

Costumer Care :

         

          1. Why Roxy Hair?

         

          2. What is your Exchange/Return Policy.

         

          3. Remy hair explained.

         

          4.  Shipping & Delivery.

Why Roxy Hair?

Why Roxy Hair?

 

Our hair extensions come from Indian temples that is bought through online auction, which are offered willingly and to acquiesce in of the donor. The funds generated by the temple for the sales of hair are used for charitable purposes. What we sell here at Roxy Hair is a real human hair product and it also lasts longer than any other company's hair on the market. Also, we use silicon clips in our clip-in hair extensions that is really light weight and easy to wear. We provide a 30 day guarantee on our product and we return with no hassle, our customer service is there for you seven days a week including holidays and can be reached at info@roxyhair.com.

Remy hair extensions
30 day guarantee

30 DAYS GUARANTEE:

If you do not love our Roxy Clip In Hair Extensions we will exchange or return it within the 30 days of purchase. We will return or exchange your purchase if the hair and hair box is unopened and is in original condition. Just reach us at info@roxyhair.com for your refund or exchange.

 

Note: DO NOT send your purchased hair to us without contacting us first. No returns or exchange will be made if you do not contact us first.

30  DAY EXCHANGE

UNOPENED BOXES

ORIGINAL PACKING  NOT DEFACED IN ANY WAY

CONTACT  US AND GET YOUR  EXCHANGE/REFUND 

What is 100% Remy Hair?

What is 100% Remy Hair? 

 

Remy hair has a quality of having one way direction of the cuticles which means the hair follicles goes in the same direction. They are collected from a donor in such a way that the strands stay as it grew. In a bunch of hair the roots remains at one end and the tips at the other to maintain the texture and cuticles. Since the cuticles are intact in one direction in Remy hair there is no tangling of any kind and usually remy hair should last from 4 to 6 months and in some case even up to a year depending upon how it is taken care of.

 

Roxy Hair Extensions are 100% Remy human hair with its silky, shiny and smooth texture you’ll fall in love with it. 

 

Some hair extension companies claims to sell 100% Remy hair extensions, but they usually mix a good percentage of non-remy hair in their extension sets. The reason being that remy hair is really expensive and to bring the cost down a little the mixing of hair is done. We buy our hair directly from the source and process it ourselves, hence cutting the cost on the middle man. We process it ourselves and we believe in serving top quality product.

Shipping & Delivery

Shipping & Delivery:

 

We ship worldwide for free:

 

All our prices are including shipping. We ship your Roxy hair extensions from our facilities in USA , China and India. It takes one to two days for your order to be processed and once your order is shipped you will get your tracking number on your email. We ship on working days excluding public holidays. Shipping options and third party fee are non-refundable. We are not responsible for any delays caused by the destination country's custom clearances.

US shipping  --  3 to 5 business days.

International shipping --  6 to 20 business days.

 

 

for currency exchange rate currency calculator.

 

 

bottom of page