FREQUENTLY ASKED QUESTIONS
How often should I wash my Roxy hair extensions?
We suggest washing your Roxy hair after 15 to 20 wears or when there is too much buildup of product or they become unmanageable to style.
What is the length of Roxy hair extensions?
We have three lengths which are 16"(120gm), 20"(160gm) and 24"(240gm).
What is the quality of Roxy hair extensions?
All Roxy hair are made of the high quality 100% remy human hair.
How to choose the right shade of hair extensions?
We have our shade options in our shop section of the site. Even if you are not sure about what color to choose from you can simply take a photo of your hair in natural light and send it to us, we can recommend you the color that suits you right.
How are Roxy hair extensions different?
Roxy hair are pure quality hair to give you a long lasting shine and smoothness. Just take care of it and it will last long.
Do Roxy hair have a return policy or exchange policy?
Yes we do have a return and exchange policy. To know more about them please click on the following link.
How do I make an Exchange/Return?
You must contact us at info@roxyhair.com prior to sending your extensions for exchange or return. DO NOT send us your Roxy extensions without first talking to us.
How long does shipping usually take?
It takes 1-2 days to process your order. Once your order is processed we deliver. If you asked for free shipping during checkout you get your purchase in 2-3 days after the order is processed.
How may I contact you?
You can reach us at info@roxyhair.com and we will take care of the rest.